Privacy Policy

This Privacy Policy explains how SRM Enterprises ("we", "us") handles information submitted through this website. It is a template prepared for the SRM Enterprises website and must be reviewed by a qualified legal professional, who should confirm it against the laws that apply to your business before it goes live.

The website is a business-to-business brochure site with one interactive feature: the quote / contact form. There is no customer account system, no newsletter subscription, no comment feature and no advertising profile building on this site.

We only collect the information you choose to type into the quote / contact form. Nothing is collected passively beyond the standard server and analytics behaviour described below.

Your information is used for one purpose: responding to your packaging requirement and supplying you if you choose to order.

When you submit the form, the inquiry is stored in our database and two emails are sent through our email provider (Resend): one notification to our sales inbox, and one confirmation to the email address you provided. The confirmation email contains a summary of what you submitted so you have a record of it.

If you did not submit an inquiry and received a confirmation email, reply to that email and we will remove the record from our systems.

Submitted inquiries are stored in a managed MongoDB Atlas database and are accessible only to authorised SRM Enterprises personnel through the database console. There are no public read, list, update or delete endpoints for inquiry data on this website — the API accepts submissions only.

We do not sell, rent or publish your information. It may be shared only with service providers who help us operate the website and process your inquiry (for example, our hosting provider, database provider or email delivery provider), and only to the extent needed to deliver those services. We may also disclose information where we are legally required to do so.

This website does not require cookies for you to use the form. If analytics identifiers are configured by the site owner (Google Analytics, Google Tag Manager or Meta Pixel), those tools may set their own cookies to measure aggregate site usage. Those integrations are only loaded when an identifier has been configured, and they are not used to build a personal profile of you on this site.

Your colour-mood preference on this site is held in memory only for your current visit; it is not stored in cookies or local storage.

You can ask us what information we hold about your inquiry, ask for corrections, or ask us to delete it. Depending on where you are located, additional rights may apply under your local data protection law; those should be confirmed during legal review of this template.

If this policy changes, the updated version will be published on this page with a new date. For any privacy question or request, contact us using the details on the Contact page — replace the placeholder email and phone number in the site configuration before launch so that requests reach a real inbox.